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Your Data And Our Privacy Policy

This page sets out exactly what bj77game records when you open an account, deposit with bKash or Nagad, and play in the lobby.

What we collectWhy we hold itCookie choicesHow to request changes
bj77game Your Data And Our Privacy Policy
SECURITY AND RETENTION

How We Keep Records Safe

What you share with us stays inside the platform. Wallet references from bKash, Nagad and Rocket are stored against your account, not handed to game studios, because studios receive a round result and a session token rather than your phone number. Sign-in uses a one-time code sent to your registered mobile, and we ask for it again when you change a payment number or request account data. Spot a login you do not recognise, message support, and we lock the session while we check it with you.

Encrypted wallet records

Deposit references from bKash, Nagad, Rocket and Upay are stored encrypted and shown in your history as masked numbers, so a screenshot of your account wallet never exposes a full wallet ID.

Cookie control

Session cookies keep you signed in, while preference cookies remember your last game filter. You can clear both in browser settings; the site still loads, though you will sign in again.

Sign-in and OTP checks

We send a one-time code to your registered mobile each time you sign in from a new device, and again before any change to your payment number or contact details.

Retention and deletion

Game and wallet records stay while your account is open, then only as long as accounting and dispute handling need them. Ask for deletion and we remove the rest.

REACHING OUR TEAM

How To Reach Our Data Team

Questions about your records should not sit unanswered. Message our Bangladesh support desk from the chat window inside your account wallet, and the agent sees the same account record you see, which saves a round of explaining. For anything that needs a paper trail, like a copy of your data, a correction to your name, or a deletion request, email us from the address or mobile number registered on the account. We reply to the contact we already hold, never to an unverified address, because that is how account takeovers start.

Team online

In-account live chat

Open the chat from your account wallet and your message arrives with your account reference attached, so the agent can see your deposit and game history without asking you to repeat it.

Email from your registered contact

Send data requests from the address on file. We match the sender to your account before we release, correct or delete anything, and we confirm back on the same thread.

Wallet-linked mobile support

If you registered with bKash, Nagad or Rocket, we can verify you through the number tied to that wallet and reply by SMS when a request needs a quick answer.

Privacy Questions We Get Asked

Requests reach us through chat and email every day, and the same handful repeats. Below is how we answer them, tied to steps you can take from your own account wallet. Where a request needs verification, we say so plainly instead of leaving you guessing. If your question is not here, open the chat from your account and an agent will pull up your record while you talk.

Your name, mobile number, date of birth, the wallet you registered with, deposit references, and your game or bet history. We also keep sign-in logs so we can spot access from a device you do not use.

Yes. Message support from your registered email or mobile and ask for an account data copy. We verify the request against your account first, then send the file to the contact we already hold.

Close the account or simply ask. We remove what is not needed for accounting or an open dispute, and we confirm in writing which records were kept and the reason.

No. Studios such as Pragmatic Play and Evolution receive a round result and a session token, not your name, phone number or wallet reference. Payment processors see only the transfer needed to clear your deposit.

Use the in-account chat or email from your registered contact. Both routes reach the Bangladesh support desk, and any request that touches your records is logged with a reference you can follow up.

Not for reading pages. Sign-in and the account wallet need a session cookie, so blocking all cookies means you can browse but will not stay signed in between pages.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.